From point‑in‑time
to real time…

Digital and Services 

Our ongoing investment in Digital and Services is strengthening customer value creation and opening new avenues for sustainable organic growth across the Group. By remaining highly connected with customers and embedding ourselves more deeply in their process and product lifecycles, we are building long-term, insight-driven partnerships that anticipate challenges earlier and deliver measurable operational improvements, as well as efficiency savings.

At the centre of this progress is CONNECT, our secure and scalable IIoT platform. In 2025, we accelerated its development, expanding its ability to deliver real-time performance data, operational insights, predictive analytics and sustainability metrics.

STS has been at the forefront of this shift, combining long-standing application expertise with digital innovation to tackle recurring customer pain points, including unplanned downtime, process troubleshooting and energy loss.

With defined value propositions such as Steam Trap Monitoring, Easiheat Service Remote Monitoring and Condensate Contamination Detection, STS more than doubled customer digital connections to over 2,000 connected sites.

Our Digital and Services solutions are helping customers across a range of sectors translate insight  into operational improvements:

USA healthcare

A network of private, non-profit hospitals moved from traditional point-in-time surveys to digitally enabled, continuous monitoring. By integrating automated Steam Trap Monitoring, they significantly expanded visibility of system performance for critical healthcare operations.

APAC tyre manufacturer

With limited in-house steam expertise, a major tyre producer adopted a digital optimisation approach following a Steam Thermal Energy Audit. Real time monitoring, including Steam Trap Monitoring and Boiler Efficiency Monitoring, enabled the customer to identify and address inefficiencies as they occurred. We have also developed a repeatable digital framework for deployment across their customer’s global sites.

EMEA dairy manufacturer

For an existing customer, STS also piloted Steam Trap Monitoring solution, moving from yearly audits to continuous monitoring of critical traps to enable faster insight generation, more responsive operational improvement and greater efficiency savings.